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A, CNAME and MX records

Frequently asked questions

Clear answers for your next step.

More guides in the knowledge base
What is the key point of this guide?

An A record maps a name to an IPv4 address. A CNAME points to another name. MX records identify the servers that receive email for the domain.

Can I connect using the example settings?

Commands and screenshots are illustrative examples. Use your own server address, username and service settings.

What information should I send if I cannot resolve the issue?

Describe the action, application name, time of the error and exact error message. Do not include passwords, private keys or confidential customer information.

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